Privacy Policy
Last updated: July 24, 2026
1. Information We Collect
When you create an account on Pilot Car Load Board, we collect the following personal information:
- Company name and contact name
- Phone number (verified via SMS)
- Email address
- Account type (broker or pilot)
When you use the Service, we also collect:
- Load posting details (origin, destination, dates, services, pay rates)
- Network connections between brokers and pilots
- Device information and usage data
We do not process sensitive personal information. We do not collect information from third parties.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Pilot Car Load Board service
- Verify your identity and prevent fraud
- Display your company information on load postings
- Enable communication between brokers and pilots
- Send service-related notifications and updates
- Improve and develop new features
3. Information Sharing
Your company name, contact name, and phone number are visible to other users when you post a load or appear in a broker's network. We do not sell your personal information to third parties.
We may share information with business partners to offer you certain products, services, or promotions. We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security
We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.
5. Data Retention
We retain your personal information for as long as your account is active and for a reasonable period thereafter for record-keeping, legal compliance, and dispute resolution purposes. Load postings are retained for historical reference. You may request deletion of your account and associated data at any time by contacting us.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of non-essential communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at the information provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, contact us at: